Illumination Texts
As our company, within the framework of our activities arising from the Law on the Protection of Personal Data No. 6698 ('KVKK') and legal regulations, we have prepared this Personal Data Processing Clarification Text ('Clarification Text') in order to enlighten the data owner regarding the processing, storage and transfer of your personal data. we prepared.
In addition to these, detailed information about the cookies used in case you visit our website, mobile site and/or mobile application is included in the Cookie Policy. Personal data processed through these are explained in this Clarification Text.
Processed Personal Data
Name Surname, Gender, Date of Birth, E-Mail Address, Telephone Number, T.R. Identity Number, Tax Number, Billing Address, Billing Information, Delivery Address, User Information, Request Information, Customer Comments, Order Information, IBAN Number Information, Bank Account Information, Encrypted Credit Card Information, Traffic Data, Website Entry and Exit Information, IP Address Information, Call Center Voice Recordings, Location Information
Personal Data Processing Purposes
- Execution of information security processes
- Supervision, execution of ethical activities
- Execution of activities in accordance with the legislation
- Execution of finance and accounting works
- Execution of company, product, service commitment processes
- Follow-up and execution of legal affairs
- Execution of returns processes
- Conducting communication activities
- Execution and supervision of business activities
- Carrying out business continuity activities
- Execution of goods and services sales processes
- Execution of after-sales support services for goods and services
- Execution of customer relationship management processes
- Carrying out activities for customer satisfaction
- Execution of marketing analysis studies
- Execution of advertising, campaign and promotion processes
- Execution of risk management processes
- Execution of storage and archive activities
- Execution of contract and membership processes
- Carrying out the necessary work by the business units in order to benefit from the products and services offered and carrying out the relevant business processes
- Follow-up of requests, complaints
- Execution of supply chain management processes
- Planning and execution of commercial and business strategies
- Execution of marketing processes of products and services
- Ensuring the security of data controller operations
- Providing information to authorized persons, institutions and organizations
Legal Reasons for Personal Data Processing
Your personal data within this scope, in order to achieve the above-mentioned purposes by our Company, as specified in the relevant legislation and Article 5 of the KVKK;
- It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract
- Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
- expressly stipulated in the law
- Obligatory for the data controller to fulfill its legal obligation
- Open Consent
processed for legal reasons. For cases not covered by the above purposes, your personal data is processed based on your explicit consent, the details of which are specified in the Consent Text.
Collection Methods of Personal Data
Your personal data mentioned above is collected through the following processes.
- Internet applications, information systems and electronic devices (telecommunications infrastructure, computers and phones, etc.) and other documents declared by you
- According to your preference in the internet browser you use and our Company mobile application
- Printed and electronic forms, call center records, e-mails and requests and messages on the website
- Via information security systems and electronic devices
- Official letters and other printed and electronic documents from judicial and administrative authorities
- Membership forms on our website, agreements, fields that can be filled in the content of our website, especially my account page, your requests and applications, contracts, campaigns and third-party authentication systems (Ex: Google Login, Facebook Login, etc.)
TRANSFERRING PERSONAL DATA
Personal data belonging to customers are only available to the extent necessary for the realization of the relevant purpose, by following the rules in Article 8 titled "Transfer of Personal Data" and/or Article 9 titled "Transferring Personal Data Abroad" and by taking the necessary technical and administrative measures;
- To our affiliates and subsidiaries limited to the above-mentioned purposes
- The supplier of the product sold for the shipment of the product in accordance with the legislation within the scope of the agreements between us for the above-mentioned purposes
- Cargo companies for the delivery of the product in accordance with the legislation within the scope of the agreements between us for the above-mentioned purposes.
- Within the scope of the agreements between us for the above-mentioned purposes, banks and delivery, etc., in order to receive the payment for the product in accordance with the legislation. To our business partners that we work with in sending bulk SMS / e-mail to provide information on the issues.
- To our suppliers and product authorized services for after-sales services, when necessary, in accordance with the legislation, within the scope of the agreements between us for the above-mentioned purposes.
- To the business partners with whom we cooperate in accordance with the legislation within the scope of the agreements between us for the above-mentioned purposes and with which a joint campaign is made.
- In order to fulfill our legal obligation, it can be transferred to authorized persons and official institutions in accordance with legal regulations and legislation.
- It can be recorded in our programs and systems provided for our use and provided by our infrastructure suppliers in the field of technology.